Privacy Policy

Competico (“We”) protects and respects your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which we will process any personal data we collect from you or that you provide to us.

Please read the following carefully to understand our views and practices regarding your data and how we will treat it. By visiting our site, you accept and consent to the practices described in this policy.

Information about us

We are Competico. This Website may have links to another website we host, enabling you to access third-party services.

INFORMATION WE MAY COLLECT

We may collect and process the following data about you:

The information you give us.

You may give us information about yourself by filling in forms on our site, using social media logins and/or other plugins, participating in our surveys, which may be sent to you from time to time, or corresponding with us by phone, email, or otherwise.

This includes information you provide when you order products or services, download content,  or use some of the social media functions on our site. The information you give us may include (but is not necessarily limited to):

  • your name and address;
  • your business name and address;
  • your email address;
  • your phone number;
  • your financial and credit card information, and
  • your photograph

Information we collect about you. Each time you visit our site or interact with the emails we send to you, we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, operating system, and platform;
  • information about your visit, including the URL clickstream to, through, and from our site (including date and time); pages, resources, and products you viewed or searched for; page response times, errors, length of visits to certain pages, page interaction, and methods used to browse away from the page;
  • information about your interaction with our emails, including whether you have opened the email, the number of times the email is accessed, and your interaction with email content, including the links you have clicked.

Information we receive from other sources.

We may receive information about you if you use any other websites we or our group companies operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies). We may receive information about you from them.

We also receive information about you from third-party telemarketing companies. We or our partners will only contact you where you have given the telemarketing companies your consent for us to do so.

The legal basis for processing your data

We may process your data because:

  • we are legally obliged, e.g., to confirm your identity;
  • the processing is necessary for the performance of the contract with you to provide our services or
  • Doing so is in our or a third party’s legitimate interests.

In some instances, we will rely on your consent to process Personal Data, and where we do this, it will be flagged for you at the time.

USES MADE OF THE INFORMATION

We use information held about you in the following ways (the following lists are not exhaustive):

The information you give to us. We will use this information:

  • To enable you to access the content and functions available via the site, provide you with any products and services you request, and carry out our obligations arising from any contracts entered into between you and us;
  • to provide you with information about other resources, materials, goods, and services we offer that are similar to those that you have already accessed, purchased, or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.
  • To notify you about changes to our service;
  • Ensure that content from our site is presented most effectively to you and your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site;
  • to allow you to participate in interactive features when you choose to do so;
  • to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other site users about content, goods, or services that may interest you or them.

We may receive information from other sources.

We may combine this information with the information you give us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may also share your information (including personal data) with selected third parties, including:

  • Business partners, suppliers, and sub-contractors who help us deliver the site and our services to you. This includes (but is not limited to) the following suppliers:
  • Opt-in Monster is a supplier that provides us with a cloud-based email capture tool. This tool feeds the email address into our email tool listed above.
  • Third parties on whose behalf we have conducted surveys, competitions, promotions, and other activities that you have chosen to participate in.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.
  • If we sell or buy any business or assets, the prospective seller or buyer of such business or assets.
  • Parties to whom we are under a duty to disclose or share your data to comply with any legal obligation, or to enforce or apply our terms of use or terms and conditions of supply and other agreements, or to whom we disclose or share data to protect the rights, property, or safety of the MediaDigi Limited group of companies, our customers, or others. This includes exchanging information for fraud protection and credit risk reduction with other companies and organizations.

Marketing

We want to send you information by post, email, or telephone about our products and services, competitions, and special offers that may interest you.

Other businesses within our group or with whom we work may also send you similar marketing messages, depending on your agreement.

We will only ask whether you would like us and other businesses to send you marketing messages if you tick the relevant boxes when you create an account or complete online forms (for example, to download a whitepaper).

We may send B2B marketing emails to you as a business contact where we believe we have legitimate interests in doing so. Such emails will always give the option to opt out of future communications.

You can opt out anytime if you have consented to such marketing from us, our group, or other businesses. See ‘Access to information’ below for further information.

Keeping your data secure

We will use technical and organizational measures to safeguard your data, for example:

  • we store your data on secure servers and
  • payment details are encrypted using SSL technology (typically, you will see a lock icon or green address bar (or both) in your browser when we use this technology).

Our hosting provider is certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure. While we will make all reasonable efforts to safeguard your data, you acknowledge that internet use is not entirely secure. For this reason, we cannot guarantee the security or integrity of any personal data transferred from you or to you via the Internet. Please get in touch with us if you have any particular concerns about your information (see ‘Contact’ below).

What can I do to keep my information safe?

If you want detailed information from Get Safe Online on how to protect your information and computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by the HM Government and leading businesses.

WHERE WE STORE YOUR DATA

The data we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storage, or processing. We will take all necessary steps to ensure that your data is treated securely and per this privacy policy.

Social media

If you use social media plugins or features on our site, including but not limited to the LinkedIn login function, you agree that we may receive information about you from social media sites (including personal information such as your name, gender, date of birth, and location) to enable us to provide you with an online account and allow you to use the site and its features. Any information we receive via social media functions shall be stored and used strictly per this privacy policy.

How long do we keep your personal information?

We keep your personal information for as long as we need it for the purposes for which it was collected or (if longer) for any period for which we must keep it to comply with our legal and regulatory requirements.

YOUR RIGHTS

You have the right to ask us not to process your data or to restrict our processing of your data (including for marketing purposes). You can do so anytime by contacting us at support{@}competico.com.

You also have the right to ask us to correct any mistakes or inaccuracies in your information, which we hold at any time, by contacting us at support{@}competico.com. Please state the site(s) it is about.

Our site may occasionally contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to them.

ACCESS TO INFORMATION

You have the right to obtain a copy of the personal data we hold about you. You can make your request here. Once we receive your request and verify your identity, we will respond within one month.

COOKIES

Our website may use cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

We have a notice on our home page that describes how we use cookies and provides a link to our website privacy policy. This notice will allow you to consent to our use of cookies for the purposes described in this policy and our website privacy policy.

A cookie is a small text file written to your hard drive that contains information about your account and use of this site. Cookies do not contain personal information about users. They enable us to collect useful information and improve your experience when accessing and using our site.

The cookies we use on our site include:

GOOGLE ANALYTICS

We use this service to improve your experience across the sites.

The service:

This service runs in the background and drops one or more cookies on your computer or handheld device. It helps us measure how you interact with our website’s content by tracking your user journey and site interactions. The cookies store non-identifiable information about your browsing history. We use this data to analyze patterns and trends to help improve your experience.

The data Google Analytics stores about you:

Non-identifiable data include visits, page views, time on site, and the journey you take through the site.

For more details on Google Analytics, please visit their website http://www.google.com/analytics/

Managing cookies

If you wish to restrict or block the cookies set by our site, you can do this through your browser settings. The “help” function within your browser should provide information about this. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently for any updates or changes to our privacy policy.

Complaints

If you have any complaints about how we use your personal information, please email us at support{@}competico.com, who will try to resolve the issue. If we cannot resolve any problem, you can complain to your country’s data protection authority (the UK Information Commissioner).

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to support{@}competico.com, and please state the website it is about.

Thank you for visiting Competico.com.